Improving Intercultural Interactions

Training modules prepared and extensively tested by distinguished professionals in cross-cultural training and research make up this valuable resource for consultants, counselling psychologists and personnel officers. The modules encourage productive and effective intercultural interactions in a variety of settings - business, education and the social and health services. Each module combines experiential exercises, self-assessment instruments, traditional written teaching material, case studies and//or critical incidents, and awareness of culture and cultural differences; knowledge necessary for adjustment; and the challenges to people′s equilibrium brought about by intercultural experiences. Furthermore, each m