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The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value

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A 2019 Axiom Business Award winner. In The Customer Centricity Playbook, Wharton School professor Peter Fader and Wharton Interactive's executive director Sarah Toms help you see your customers as individuals rather than a monolith, so you can stop wasting resources by chasing down product sales to each and every consumer.

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The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value, Peter Fader

Sprache
Erscheinungsdatum
2018
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Titel
The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value
Sprache
Englisch
Autor*innen
Peter Fader
Erscheinungsdatum
2018
Einband
Paperback
Seitenzahl
136
ISBN10
1613630905
ISBN13
9781613630907
Reihe
Bewertung
3,55 von 5 Sternen
Beschreibung
A 2019 Axiom Business Award winner. In The Customer Centricity Playbook, Wharton School professor Peter Fader and Wharton Interactive's executive director Sarah Toms help you see your customers as individuals rather than a monolith, so you can stop wasting resources by chasing down product sales to each and every consumer.