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This introduction to IT Service Management is based on the latest edition of the ITIL books Service Support and Service Delivery and is intended to serve as a thorough and convenient introduction to the field of IT. This completely revised and international edition support implementation of IT Service Management processes from a business perspective.
Buchkauf
IT Service Management. An Introduction, Autorenkollektiv
- Sprache
- Erscheinungsdatum
- 2002
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- (Paperback)
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- Titel
- IT Service Management. An Introduction
- Sprache
- Englisch
- Autor*innen
- Autorenkollektiv
- Verlag
- itSMF
- Erscheinungsdatum
- 2002
- Einband
- Paperback
- Seitenzahl
- 208
- ISBN10
- 9080671363
- ISBN13
- 9789080671362
- Reihe
- Schlagwörter
- Sachbücher, Technologie & Industrie, Computer & Internet
- Bewertung
- 3 von 5 Sternen
- Beschreibung
- This introduction to IT Service Management is based on the latest edition of the ITIL books Service Support and Service Delivery and is intended to serve as a thorough and convenient introduction to the field of IT. This completely revised and international edition support implementation of IT Service Management processes from a business perspective.