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Six Sigma changed the face of manufacturing quality. Now, HumanSigma is poised to do the same for sales and services. Human Sigma offers an innovative research-based approach to one of the toughest challenges facing sales and services companies how to effectively manage the employee-customer encounter to drive business success.
Buchkauf
Human Sigma, John Howland Fleming, Jim Asplund
- Sprache
- Erscheinungsdatum
- 2007
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- (Hardcover),
- Buchzustand
- Gebraucht - Sehr gut
- Preis
- € 8,99
Lieferung
- Gratis Versand in ganz Österreich
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