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"Customer-Focused What To Do on Monday Morning" explains why companies succeed -- attention to the customer! This dynamic book by Hinton and Schaeffer provides you with several well-tested business principles to help you transform your company into a customer-focused team. This book offers several outstanding case studies from Malcolm Baldrige National Quality Award winners and provides quality-based processes to help your company establish a reputation for greatness!
Buchkauf
Customer-Focused Quality, Richard Hinton Thomas
- Sprache
- Erscheinungsdatum
- 1993
- Einband
- (Hardcover)
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- Titel
- Customer-Focused Quality
- Untertitel
- What to Do on Monday Morning
- Sprache
- Englisch
- Autor*innen
- Richard Hinton Thomas
- Verlag
- Prentice Hall Direct
- Erscheinungsdatum
- 1993
- Einband
- Hardcover
- Seitenzahl
- 273
- ISBN10
- 013189630X
- ISBN13
- 9780131896307
- Reihe
- Schlagwörter
- USA
- Beschreibung
- "Customer-Focused What To Do on Monday Morning" explains why companies succeed -- attention to the customer! This dynamic book by Hinton and Schaeffer provides you with several well-tested business principles to help you transform your company into a customer-focused team. This book offers several outstanding case studies from Malcolm Baldrige National Quality Award winners and provides quality-based processes to help your company establish a reputation for greatness!