This is a substantial new edition of a successful textbook which continues to have a sensible and 'easy to read' style. Each Chapter has a past/present/future theme with a real strategic approach. Strategic Operations Managment shows operations as combining products and services into a complete offer for the customer. Services are therefore seen as key and are integrated throughout the material in each chapter. Manufacturing, service supply and other key factors are all shown to be in place.In an era where companies are fond of talking about core competences but still struggle to understand their operations, this is an important for academics and practitioners alike. Only when managers understand their operations will they be able to leverage them into any sort of capabilities that will lead to competitive advantage. Online tutor resource materials accompany the book.
John Bessant Bücher






Design in Business
- 312 Seiten
- 11 Lesestunden
Emphasizing design as a core business process, this book advocates for Total Design Management, integrating design into every aspect of a company. It presents a toolbox approach, providing various tools and techniques in each chapter to effectively manage design. By making design a collective responsibility, it encourages a more holistic perspective on its role within business operations.
Innovation and Entrepreneurship
- 604 Seiten
- 22 Lesestunden
Developed for courses at both undergraduate and postgraduate level Innovation and Entrepreneurship is an accessible introductory text written primarily for students of business and management studies. The book is also suitable for engineering students studying courses in business and management. Contemporary issues in both innovation and entrepreneurship are used to engage and excite students, and lead them to the relevant theory, models and lessons. The authors have created a new text which includes: Fully integrated contemporary themes in innovation, such as sustainability, social entrepreneurship and creating new ventures. A focus on the role of individual entrepreneurship and organizational innovation, in private and public services. Contemporary cases from areas including new media, computer gaming, internet services, and public and social innovation cases.
Managing innovation : integrating technological, market and organizational change
- 638 Seiten
- 23 Lesestunden
Managing Innovation is an established, bestselling text for MBA, MSc and advanced undergraduate courses on management of technology, innovation management and entrepreneurship. It is also used widely by managers in both the service and manufacturing sectors
Creativity for Innovation Management
- 344 Seiten
- 13 Lesestunden
Focusing on the interplay between creativity and innovation management, this guide explores the significance of creativity and offers practical strategies for fostering it in individuals and teams. By blending theoretical insights with applied methods, it provides a comprehensive understanding of how to cultivate creative potential in various contexts, making it a valuable resource for those looking to enhance their innovative capabilities.
The Future of Learning Playbook
A practical guide to navigating the changing landscape for creativity, innovation and entrepreneurship
- 182 Seiten
- 7 Lesestunden
Explore the future of CIE learning by discovering strategies to enhance your ability to create innovative and creative educational environments. This guide focuses on developing skills that foster dynamic and engaging learning experiences, equipping you to effectively adapt to evolving educational landscapes.
Riding the Innovation Wave
- 356 Seiten
- 13 Lesestunden
This book draws on a detailed history of a largeGerman company (HELLA ), now active in over 35 countries, employing 34,000 people and with asales turnover of around EURO6,4bn.
In a world moving towards services, driving service productivity is a central challenge for leaders and members of all types of organisations: for service businesses there is a clear need to be “productive”, but it is far less clear what this exactly means. In this book, we invite you on a journey that explores the ways, tools and options for driving service productivity. We take an innovator’s perspectives and look at the tricky challenge of service productivity as a landscape of options for designing the future of services. Case examples, from the airport, hotel, healthcare, and professional service industry, offer insights in the methods used and approaches taken in business practice. Research results provide food for thought and valuable advice on the path towards superior service productivity. Throughout the book we also listen to the views and advices of interviewed experts from academia as well as business practice on how to drive service productivity. A forecast on how service productivity and service innovation might evolve in the future provides us – and hopefully you as a reader – with the necessary food for thought to develop our own understanding of driving service productivity in different business settings. Overall, this book is not a traditional “academic product” that summarises the views of a few, but a co-created offering that profited enormously from the contributions of so many.
Jaki jest przepis na sukces przedsiębiorstwa? Jak osiągnąć znakomite wyniki? Odpowiedź tkwi w magicznym słowie 'innowacja'. To przedsiębiorstwa podążające z duchem czasu zostawiają konkurencję w tyle. Skuteczne wdrożenie innowacji wymaga jednak ponadprzeciętnej wiedzy, wieloaspektowego zarządzania przedsiębiorstwem, umiejętności korzystania z różnych metod oraz otwartości na niekonwencjonalne sposoby rozwiązywania problemów. Autorzy książki, cenieni brytyjscy naukowcy, prowadzą czytelnika przez wyzwania związane z zarządzaniem innowacjami. Dzielą się swoją wiedzą, którą popierają: - przedstawieniem uwarunkowań globalnych i lokalnych, - obszernym przeglądem literatury przedmiotu, - prezentacją praktycznych, sprawdzonych procesów, modeli i narzędzi oraz relacjami menedżerów projektów innowacyjnych o wyzwaniach, z którymi muszą się mierzyć, - studiami przypadków opisujących procesy innowacji w przemyśle i usługach w sektorach prywatnym i państwowym.