C.Y. Charney Bücher

Manager, take note: This newly updated and extensively revised edition of The Instant Manager is one resource you can't afford to be without. Want to brush up your leadership skills? Learn to be an effective mentor? Enhance your company's performance? Improve morale? The Instant Manager guides you through the most important tasks facing managers today. You'll get practical tips on communication - including internet communication, teamwork, leadership, human resource management and performance improvement, as well as advice on how to manage your own personal growth and career.

Long valued as a guide for trainers and managers in need of a quick refresher, this resource has been completely updated with hundreds of ready-to-use techniques arranged in an easy-reference format.

Cy Charney critiques traditional MBA programs and academic training, arguing they inadequately prepare individuals for the realities of management. He emphasizes the gap between theoretical knowledge and practical experience, advocating for a more holistic approach to management education that addresses real-world challenges and skills necessary for effective leadership.

Este libro ofrece más de 600 consejos y técnicas para mejorar las ventas, cubriendo desde la apertura hasta el cierre del proceso. Se enfoca en el desarrollo personal y profesional del vendedor, abordando temas como el lenguaje corporal, la escucha activa y la gestión del estrés, además de aspectos organizativos y tecnológicos.