Jenn Lim Bücher

Jenn Lim has made a career of helping organizations build workplace cultures that benefit both their employees and their bottom line, with less employee turnover, greater engagement, and higher profits. Her culture consultancy, Delivering Happiness, demonstrates the profound impact happiness can have on businesses' ability to thrive in our ever-changing times. In this book, she shows the way the model works in a hyper-connected fast-paced world, beginning with each individual defining their sense of values and purpose (the ME), and rippling through the organization ecosystem (the WE and the COMMUNITY) in waves of impact.

Employees, partners and customers share their thoughts on what Zappos Culture and their 10 Core Values mean to them. Submissions are completely unedited (except for typos and grammar) to give a transparent look into what Zappos Culture is all about.