Daniel Quinn Mills Bücher






White Lies
- 288 Seiten
- 11 Lesestunden
White Christians are waking up to the pervasive bias for White culture that shapes every aspect of society. Many are eager to confront White supremacy-- but what steps should be taken to make good, lasting change? Pastor Daniel Hill offers White Lies, a practical guide for dismantling White supremacy in a healthy, effective way.
The revision of this classic labor relations text, written by a respected scholar, emphasizes the rapid social, demographic, and economic changes now affecting the workplace. To this end, new chapters on workplace diversity and new work systems have been added. In addition, all material has been thoroughly updated, including important recent court decisions. The text continues to be distinguished by its comprehensive coverage and solid research base.
The book explores IBM's dramatic decline in the early 1990s, attributing its challenges not to technological lag but to a neglect of customer needs and employee trust. Through interviews with executives and customer surveys, the authors reveal that IBM's overly ambitious strategic planning, misguided financial decisions, and a broken commitment to both customers and employees contributed to its downfall. This narrative serves as a cautionary tale for corporate leaders, emphasizing the importance of maintaining strong relationships amidst significant organizational change.
Russia Since 1980
- 347 Seiten
- 13 Lesestunden
Russia Since 1980 recounts the epochal political, economic, and social changes that destroyed the Soviet Union, ushering in a perplexing new order.
Collaborative customer relationship management. Taking CRM to the next level
- 287 Seiten
- 11 Lesestunden
Driven by rapidly changing business environments and increasingly demanding consumers, many organizations are searching for new ways to achieve and retain a competitive advantage via customer intimacy and CRM. This book presents a new strategic framework that has been tested successfully with various global companies. New management concepts such as Collaborative Forecasting and Replenishment, CRM, Category Management, and Mass Customization are integrated into one holistic approach. Experts from companies like McKinsey and Procter&Gamble, as well as authors from renowned academic institutions, offer valuable insights on how to redesign organizations for the future.
The World Financial Crisis of 2008 - 2010
What Happened, Who Is to Blame, and How to Protect Your Money
- 178 Seiten
- 7 Lesestunden
Today's World Financial Crisis is the most significant economic event of our lifetimes. As this book goes to press, the economy is deteriorating at a far faster rate than anyone could have imagined. Polls say that more Americans fear the financial crisis than fear a terrorist attack. This book * What happened and why. * Who caused this mess. * How to save our pensions and our savings. * What will happen next.
