John Hillkirk Reihenfolge der Bücher (Chronologisch)

Draws on the author's experiences at the Ford Motor Company to explain how and when to implement radical change in any firm by organizing teams, training employees, and instituting a quality program

Exclusive interviews with key Xerox managers enhance an account of the rise, decline, and resurgence of Xerox and its success in regaining a sizable share of a Japanese-dominated market