Henry H. Calero Reihenfolge der Bücher (Chronologisch)

practical book about negotiating

Do you know what it means when someone says: "To be perfectly frank..."? (Watch out. He's hiding something.) "Incidentally...?" (Here comes the zinger.) Learn to read the hidden meanings in conversation - with over 350 key phrases that give you the clue to what people are REALLY thinking when they talk.

Text and illustrations provide instructions on how to interpret the body language of others.