The Man Who Discovered Quality
How W. Edwards Deming Brought the Quality Revolution to America—The Stories of FORD, XEROX, and GM
- 336 Seiten
- 12 Lesestunden
An authoritative account of the man whose revolutionary methods made quality the goal of corporate America discusses Deming's work with the Japanese, his Fourteen Point philosophy for managing quality, and more. Reprint. NYT.
