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Customer Intimacy

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Originally published in 1987, this paperback, from the author of THE DISCIPLINE OF MARKET LEADERS demonstrates how companies can profit from establishing more co-operative customer-supplier relationships and describes how customer intimacy works, how to implement it and what pitfalls to look out for. Illustrated with examples from top companies.

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Customer Intimacy, Fred Wiersema

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Erscheinungsdatum
1998
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(Paperback)
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