Wir senden dir das abgebildete Buch
Parameter
- 158 Seiten
- 6 Lesestunden
Mehr zum Buch
This tutorial offers help to improve every telephone interaction a company has with its valued customers. Drawn from Davis' experiences, the book includes exercises, stories and examples of how attitude, telephone etiquette, communication styles and listening skills impact the bottom line.
Buchkauf
Beyond "Hello", Jeannie Yee Davis, Pat Landaker
- Sprache
- Erscheinungsdatum
- 1999
- product-detail.submit-box.info.binding
- (Paperback),
- Buchzustand
- Beschädigt
- Preis
- € 4,45
Keiner hat bisher bewertet.
- Titel
- Beyond "Hello"
- Untertitel
- A Practical Guide for Excellent Telephone Communication and Quality Customer Service
- Sprache
- Englisch
- Autor*innen
- Jeannie Yee Davis, Pat Landaker
- Verlag
- Now Hear This Inc
- Erscheinungsdatum
- 1999
- Einband
- Paperback
- Seitenzahl
- 158
- ISBN10
- 0944918042
- ISBN13
- 9780944918043
- Reihe
- Schlagwörter
- Sachbücher, Handel, Wirtschaft & Management, Lebenshilfe, Psychologische Thematik, Kommunikation
- Beschreibung
- This tutorial offers help to improve every telephone interaction a company has with its valued customers. Drawn from Davis' experiences, the book includes exercises, stories and examples of how attitude, telephone etiquette, communication styles and listening skills impact the bottom line.