Critical Issues in Cross Cultural Management

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This stimulating book surveys research on the challenges and opportunities in culturally and geographically diverse organizational settings. Expert contributors address complex questions about cultural competence and leadership in today’s global landscape, which includes multiple-leader teams, extensive coordination among locations, and evolving virtual communication technologies. The focus is on building cultural skills to develop and sustain teams, applying knowledge, evaluating performance, and training team members to become leaders. Innovations include the Globally Intelligent Leadership framework, strategies for multicultural collaborative leadership, military and peacemaking perspectives, and new methods for assessing cross-cultural competencies. Key topics covered are: Globally Intelligent Leadership and competency integration, best practices for developing cultural competency models, understanding cultural dilemmas and sociocultural encounters, conflict competence in a multicultural context, modeling and training generalizable cross-cultural skills over twenty years and countries, and cognitive and affective adaptation across cultures. This work will interest students, scholars, and practitioners in industrial organizational psychology, organizational behavior, work psychology, and applied psychology, providing a summary of current research and viewpoints on this increasingly important topic.