Dieser Ratgeber bietet praxisnahe Werkzeuge zur Krisenbewältigung und -prävention im Beruf. Er betont die Bedeutung des frühen Erkennens von Krisen und der Selbstreflexion. Anschauliche Beispiele unterstützen die Leser dabei, neue Erkenntnisse auf ihre Situation zu übertragen. Zielgruppen sind Betroffene sowie Fachkräfte, die mit Krisen arbeiten.
Psychology of Human Communication
Exploring the psychological foundations of everyday communication, this textbook presents key concepts and models from renowned theorists like Paul Watzlawick and Friedemann Schulz von Thun. It delves into various communication styles and patterns, highlighting what fosters successful interactions and what obstacles can arise. Readers will gain insights into effective communication techniques while also enhancing their self-awareness and understanding of their own communication habits.
What Matters When Facilitating Groups
This textbook explores the fundamentals and techniques of facilitation, emphasizing its role in enhancing communication and collaboration within groups. It demonstrates how effective facilitation can unlock the inherent potential of group dynamics, fostering a productive and cooperative environment.
Focusing on the art of personal conversation, this compact textbook explores essential communication skills, particularly in a professional setting. It delves into verbal and non-verbal communication, emphasizing body language and the importance of establishing rapport with conversation partners. The principles discussed are applicable beyond the workplace, offering insights on engaging others and fostering genuine interest in dialogue. Readers will gain valuable techniques to enhance their conversational abilities and connect more effectively with others.