Jon Wortmann Bücher

Navigate today's evolving workplace with this essential guide to communication strategies. In a rapidly changing professional environment, effective communication is crucial for success. This updated edition provides powerful techniques for empowering teams and fostering strong relationships. It addresses significant shifts in the workplace, including the growing awareness of inequality related to race, gender, and age, which are essential for creating safe, inclusive environments. Technological advancements, particularly in video conferencing, have transformed communication methods, especially as remote work becomes more prevalent. Key moments requiring leadership—such as presentations, feedback, and meetings—demand a new awareness of how messages are received and how to convey empowering communication across various channels. You’ll find a wealth of tools and techniques, including actionable steps for identifying and executing communication tendencies, simple drills for meetings and one-on-ones, and case studies that illustrate the effectiveness of the authors' methods. This edition retains all the fundamentals of the original while adding a new chapter on virtual work and remote team-building, providing a comprehensive toolkit for navigating communication in these fast-changing times.

Mastering Communication at Work is based on 45 years of research and working with over half-a-million clients around the world. From leaders of countries to leaders of companies to people just starting out in their career, Becker and Wortmann teach techniques that start with the essential wisdom of Aristotle and include the best practices in today’s global organizations. The book includes interviews with leaders who reveal the inside story of the communication secrets at: The White House Doris Kearns Goodwin, presidential historian and Pulitzer Prize winning author Google Laszlo Bock, Vice President, People Operations EMI Publishing Big Jon Platt, President IBM Jeanatte Horan, Vice President of Enterprise Business Transformation Harvard Business School Tony Mayo, Director of the Leadership Initiative The New York Giants Peter John-Baptiste, Director of Public Relations Mastering Communication at Work provides clear, actionable advice you can put to use right away and simple drills to practice during your next meeting, one-on-one conversation—or even sitting at your desk. Use Mastering Communication at Work as your coach and you’ll see immediate results in yourself, your people, and your organization.