Handbuch Bankorganisation

The book covers essential aspects of bank organization, starting with foundational theories and principles that guide the structure and functions of banks. It examines the organizational framework of credit institutions and their groups, detailing the principles of structural design, various models, and instruments used in different countries. The text delves into the operational organization of banks, including organizational plans and systems for transactions, information, and communication, emphasizing a system-oriented approach. The discussion extends to bank automation, exploring data processing, office communication, electronic banking, and innovative technologies in payment systems and customer self-service. It also addresses trends in bank organization, highlighting its role as an internal service provider, the integration of organizational planning into corporate strategy, and the challenges of security and privacy. The interplay between people and organization is examined, considering the organization as a social system from the employee's perspective and discussing approaches to design and management. Finally, the relationship between bank organization, leadership, and strategy is explored, linking corporate strategy to organizational structure, management information systems, and corporate culture. The book concludes with a comprehensive index for easy reference.