Behavior and communication in CBRN crisis

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Terrorism poses a persistent threat to modern societies, with significant incidents over the past 25 years, including the World Trade Center attack, Oklahoma City bombing, and the Boston bombing, primarily utilizing conventional explosives. However, the potential for chemical, biological, radiological, and nuclear (CBRN) terrorism, though less frequently highlighted, remains a serious concern, as evidenced by events like the Tokyo subway sarin attack in 1995. Effective communication with the public during a CBRN crisis is crucial for raising awareness of potential dangers and preventing the spread of misinformation. This book offers valuable insights and recommendations for communication experts in the CBRN field. It emphasizes that a timely and adequate response to major CBRN incidents—whether industrial or malicious—requires thorough preparation, training, and the establishment of trust between crisis managers, the public, and the media. By providing communication guidelines, this work aims to enhance crisis management and foster collaboration among stakeholders, ultimately improving public safety and response efforts. Carlos Rojas-Palma, Ph.D., highlights the importance of these strategies in building trust and ensuring effective communication during crises.