Employment Relations in the Hospitality and Tourism Industries

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Focusing on contemporary challenges in the hospitality industry, this advanced book utilizes unpublished data from a 1998 employee relations survey alongside the author's research. It offers a thorough analysis of both public and private sectors, exploring various sub-sections like hotels, restaurants, and bars. Unlike previous works that address older issues, it delves into modern topics such as skills shortages, labor turnover, training, and evolving employment protection laws, making it a pioneering resource in the field.