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Customer with a Capital C

Customer-Centric Service in a Nutshell

Autoren

Ken Welsh

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Seitenzahl: 152 Seiten
Lesezeit: 6 Stunden

Wirtschaft

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Focusing on the inner workings of Headsets.com, a leading customer service organization in North America, this book offers valuable insights into effective customer service practices. It explores the company's innovative approaches, emphasizing the importance of customer satisfaction and engagement in building a successful business. Through real-world examples and strategies, readers gain a deeper understanding of how exceptional service can drive growth and loyalty.

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Customer with a Capital C, Ken Welsh

Sprache
Erscheinungsdatum: 2015
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Titel: Customer with a Capital C
Untertitel: Customer-Centric Service in a Nutshell
Sprache: Englisch
Autor*innen: Ken Welsh
Verlag: Partridge Singapore
Erscheinungsdatum: 2015
Einband: Paperback
Seitenzahl: 152
ISBN13: 9781482829945
Schlagwörter: Wirtschaft
Beschreibung: Focusing on the inner workings of Headsets.com, a leading customer service organization in North America, this book offers valuable insights into effective customer service practices. It explores the company's innovative approaches, emphasizing the importance of customer satisfaction and engagement in building a successful business. Through real-world examples and strategies, readers gain a deeper understanding of how exceptional service can drive growth and loyalty.