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Total Relationship Marketing

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Seitenzahl
396 Seiten
Lesezeit
14 Stunden

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Focusing on the evolving landscape of relationship marketing and customer relationship management (CRM), this third edition explores the significant transformations in these fields. It maintains its status as a classic text, offering insights into both established practices and contemporary debates, making it essential for understanding the current dynamics of marketing.

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Total Relationship Marketing, Evert Gummesson

Sprache
Erscheinungsdatum
2015
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(Hardcover)
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