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Focusing on the importance of exceptional service, this book offers 30 chapters that emphasize delivering quality care to all types of customers, regardless of their designation. Each chapter concludes with a practical activity aimed at reinforcing the key concepts discussed. It serves as a valuable resource for teams dedicated to enhancing their service skills and fostering a culture of excellence in their interactions with colleagues, clients, and other stakeholders.
Buchkauf
How to Serve a VIP, Bryan Williams
- Sprache
- Erscheinungsdatum
- 2016
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- Titel
- How to Serve a VIP
- Untertitel
- 30 Tips to Earn & Re-Earn Your Customers' Loyalty
- Sprache
- Englisch
- Autor*innen
- Bryan Williams
- Verlag
- Lulu.com
- Verlag
- 2016
- Einband
- Paperback
- Seitenzahl
- 132
- ISBN13
- 9781365437687
- Kategorie
- Wirtschaft
- Beschreibung
- Focusing on the importance of exceptional service, this book offers 30 chapters that emphasize delivering quality care to all types of customers, regardless of their designation. Each chapter concludes with a practical activity aimed at reinforcing the key concepts discussed. It serves as a valuable resource for teams dedicated to enhancing their service skills and fostering a culture of excellence in their interactions with colleagues, clients, and other stakeholders.