The Digitization of HR Services & Processes

Focusing on employee and manager satisfaction, this research explores the impact of digitized HR services and mobile app accessibility. It uniquely examines how demographic factors like age and industry influence employee satisfaction, a topic previously overlooked. Additionally, the study investigates whether constant connectivity heightens stress levels among employees and HR professionals. From the HR perspective, it assesses potential cost savings and implications for headcount due to digitization, along with various related sub-themes.