Scratching the Surface: Posties, Privatisation and Strikes in the Royal Mail

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Focusing on the individuals driving transformation within the Royal Mail, this narrative delves into their experiences and challenges as they navigate the complexities of modernizing a historic institution. It highlights their innovative approaches and the impact of their efforts on the organization and its services, providing an insightful look at the intersection of tradition and progress. Through personal stories, the book captures the resilience and determination of those at the forefront of change.