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101 Activities for Delivering Knock Your Socks Off Service

Autoren

384 Seiten

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Designed for customer service professionals, this practical guide offers a variety of quick and impactful activities aimed at enhancing service skills. It focuses on equipping readers with the tools needed to deliver exceptional customer experiences, making it an essential resource for anyone looking to excel in the field of service.

Parameter

ISBN
9780814414446
Verlag
AMACOM

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Buchvariante

2009, paperback

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