Did You Say Something, Susan?

This powerful, practical how-to book offers proven techniques that enable women to experience the exhilaration and empowerment of expressing themselves in any situation - in loving relationships, on the job, with friends and relatives, or in dealing with doctors, lawyers, contractors, and other service providers. Readers will learn to: * Project confidence and high self-esteem * Say no without guilt * Speak up for their rights * Get what they want on their own terms * Gracefully stop put-down artists in their tracks * Never leave anything important unsaid * Assertively accept and give praise * Gain the respect and admiration of others * Help their children become confident, assertive communicators Through example and encouragement, self-assessments and exercises, role-playing, positive imagery techniques, and mental rehearsal, Did You Say Something, Susan? offers women a variety of strategies and services. It serves as coach and counselor, and gives advice that will help women make immediate and long-term changes in their lives.