Richard J. Schonberger Bücher

Best Practices in Lean Six Sigma Process Improvement reveals how to refocus lean/six sigma processes on what author Richard Schonberger—world-renowned process improvement pioneer—calls "the Golden Goals": better quality, quicker response, greater flexibility, and higher value. This manual shows you how it can be done, employing success stories of over 100 companies including Apple, Illinois Tool Works, Dell, Inc., and Wal-Mart, all of which have established themselves as the new, global "Kings of Lean," surpassing even Toyota in long-term improvement.

No company is built to last, asserts manufacturing expert Richard J. Schonberger. After sixteen years of prosperity, nearly 75 percent of the world's admired manufacturing firms have declined since their peaks in 1995. In this critique of current practices, Schonberger presents a four-part plan to address the manufacturing crisis. Analyzing data from 500 top global manufacturers, he reveals that leading companies like General Motors and Toyota have halted improvements in lean production, despite record profits masking underlying waste and weaknesses. This stagnation stems from a lack of will to renew amid global hypercompetition, exacerbated by industry leaders focusing on short-term gains rather than foundational excellence. Contributing factors include inexperienced managers, outdated equipment and systems, and retention of unprofitable customers. To combat these issues, Schonberger advocates for identifying blind spots, consolidating initiatives into a cohesive program, implementing strict control over lean practices, and standardizing processes for global production efficiency. Timely and essential, this work will resonate with Schonberger's readers and manufacturing managers committed to continuous improvement.

This text is aimed at the introductory and MBA Production Operations Management market. This text provides a survey of the latest techniques and methods for managing operations in services and manufacturing. It presents all concepts with a real-world perspective based on the extensive global consulting work of the lead author,Dick Schonberger. The authors use 15 principles as a framework for organizing the text. This edition stresses teamwork,quality,and customer service in both manufacturing and services. The traditional topics such as product and service design,purchasing,inventory,location and layout,scheduling,etc.,are included. There is not a great emphasis on the quantitative areas. This book is considered to be on the leading edge and offers an alternative to our other POM books.