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This is part of a series of AMA management briefings which provide concise reports on current trends for professionals. It considers the question of customer satisfaction and customer loyalty, showing how to maximize profitability.
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Beyond customer satisfaction to customer loyalty. The key to greater profitability, Keki R. Bhote
- Sprache
- Erscheinungsdatum
- 1996,
- Buchzustand
- Gut
- Preis
- € 1,67
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- Titel
- Beyond customer satisfaction to customer loyalty. The key to greater profitability
- Sprache
- Englisch
- Autor*innen
- Keki R. Bhote
- Verlag
- 1996
- ISBN10
- 0814423620
- ISBN13
- 9780814423622
- Kategorie
- Wirtschaft
- Beschreibung
- This is part of a series of AMA management briefings which provide concise reports on current trends for professionals. It considers the question of customer satisfaction and customer loyalty, showing how to maximize profitability.