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I Hear You: Repair Communication Breakdowns, Negotiate Successfully, and Build Consensus...in Three Simple Steps
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Supplies proven techniques for stepping outside one's point of view and seeing things from other perspectives. This title helps readers learn how to: tell the other person's story-the cornerstone of real engagement; look from the outside in and see themselves as others do; and overcome the defense mechanisms that derail dialogue.
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I Hear You: Repair Communication Breakdowns, Negotiate Successfully, and Build Consensus...in Three Simple Steps, Donny Ebenstein
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- Erscheinungsdatum
- 2013
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- (Hardcover)
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