Summary: Six Sigma

Focusing on the innovative management strategy of Six Sigma, this summary highlights how Mikel Harry and Richard Schroeder revolutionized quality control in leading corporations. It outlines the methodology's principles aimed at reducing defects and improving processes, ultimately enhancing customer satisfaction and business performance. The summary emphasizes real-world applications and success stories, demonstrating Six Sigma's effectiveness in various industries, making it essential for managers and business leaders seeking operational excellence.