Personal and Organizational Excellence through Servant Leadership

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Focusing on servant leadership, this book presents an evidence-based framework designed for management practitioners aiming to cultivate effective and ethical workplaces. Highlighting successful companies like Starbucks and Southwest Airlines, it discusses the six dimensions of servant leadership and their positive impacts on citizenship behaviors, job satisfaction, and organizational performance. Additionally, it offers a measurement tool for assessing and training leadership skills, enabling organizations to enhance their strategies at personal, team, and organizational levels.