While a vast number of scale instruments have been published in various journals and conference proceedings, a comprehensive handbook of multi-item scales, with directions on how to use them, has never been published - until now. After an overview of the development of multi-item scales, the remaining chapters include scales on leading topics important to marketing individual behaviour; values; information processing; reactions to advertising stimuli; attitudes and ethics; and sales and sales management practices. Each of the 124 scales is presented in a consistent format, including the construct, description, development, samples, validity, scores, source, other evidence, other sources, references and scale items
Richard G. Netemeyer Bücher
Richard G. Netemeyers Arbeit befasst sich mit der Analyse von Konsumenten- und organisationalem Verhalten, wobei er einen besonderen Schwerpunkt auf Messtechniken und umfragebasierte Methoden legt. Seine Forschungsergebnisse werden in führenden Fachzeitschriften veröffentlicht, und er ist Co-Autor mehrerer Bücher zum Thema Messung. Er lehrt quantitative Analyse und Marktforschung und trägt durch seine umfangreichen Veröffentlichungen zum Fachgebiet bei.


Scaling Procedures: Issues and Applications examines the issues involved in developing and validating multi-item self-report scales of latent constructs. Distinguished researchers and award-winning educators Richard G. Netemeyer, William O. Bearden, and Subhash Sharma present a four-step approach for multi-indicator scale development. With these steps, the authors include relevant empirical examples and a review of the concepts of dimensionality, reliability, and validity. Scaling Procedures: Issues and Applications supplies cutting-edge strategies for developing and refining measures. Providing concise chapter introductions and summaries, as well as numerous tables, figures, and exhibits, the authors present recommended steps and overlapping activities in a logical, sequential progression.