Governments conveniently blame social problems on their citizens, placing too much emphasis on personal responsibility. This book shows that 'nudging' citizens to better behaviour simply isn't good enough and explains why we should hold our politicians responsible for social problems.
The book explores the relationship between community investment and the quality of public services. It highlights how individuals' engagement and commitment to their neighborhoods can significantly influence the effectiveness and availability of essential services. Through various case studies and analyses, it delves into the dynamics of community involvement, illustrating the crucial role that local stakeholders play in shaping public service outcomes.