David M. Martin Bücher

The key managerial functions of planning, leading, organizing and controlling are at the centre of this text. Four main themes are emphasized - managing diversity, global perspectives, managing innovation and valuing quality - and learning aids include case studies and exercises.

An abominable piece of music, and that's snow joke! The legend of this creature comes to life as we hear the ponderous sound of his heavy footsteps approaching out of the snowy darkness.

With a subtitle like Whatsa That on Your Lip?," you've got to expect some humor. David Martin does not disappoint in this tongue-in-cheek work for young band. The bass line is repetitive yet clever, the melody cute but not cloying, and you'll find yours"

Instrumentation: Cello quartet with optional piano

Instrumentation: Cello quartet with optional piano

The Latin style is excellent material for the teaching of rhythmic precision and counting. Percussion sounds enhance this clever work from David Martin. You'll never think of your cat in quite the same way ever again!

Work songs are a terrific way to teach young players a variety of skills. This particular tune has a distinctive Latin flavor that sets it apart. Who said work can't be fun?

Instrumentation: Cello quartet with optional piano

Work songs are a terrific way to teach young players a variety of skills. This particular tune has a distinctive Latin flavor that sets it apart. Who said work can't be fun?

Shiver me timbers, matey! What a terrific training work for young band and wouldn't you, the conductor, cut a swashbuckling figure in a tri-cornered hat and eye patch with a parrot on your shoulder? (A wooden leg would be optional.)

Shiver me timbers, matey! What a terrific training work for the young string orchestra with its syncopation and carefully marked bowings and fingerings. And wouldn't you, the conductor, cut a swashbuckling figure in a tri-cornered hat and eye patch with a

An abominable piece of music and that's snow joke! Clarinet 2 remains totally below the break, percussion parts are repetitive (to maintain a groove), and brass ranges are conservative. All in all, this is a terrific number for the end of the first year o

This first-rate arrangement offers your band a rare opportunity to hear and play music from the Basque people of western Europe. The delightful melody will charm young and old alike.

Looks at techniques and examples of various forms of communication from briefings, bulletin boards to quality circles. Includes information on : Barriers to communications; internal publishing; meetings; problem solving.

All too often, quality customer care is rare. Customers, particularly those with concerns and complaints, are viewed as a necessary evil rather than an essential resource without whose constant support businesses cannot survive. The book demonstrates the necessity of: Treating customers as the essential core of every business Being positive about customer problems to protect your customer base and minimise costs Using complaints as market research and as a way of converting complainants into supportersThis book takes a hands-on approach, illustrated by case studies. It highlights the value of good customer care and how it is essential to any successful business.

In excellent condition. Minimal wear to laminated cover. All pages intact. Minimal to no annotation.