Tony Alessandra Bücher

In today's fast-moving, fiercely competitive markets, sales is more than a job, it is a career, a profession requiring special knowledge and specific skills. You have to be your own boss, take on the responsibilities—and reap the rewards—of sales management.

When a manager establishes a friendly yet productive working atmosphere, the benefits to the whole organization are substantial.The Art of Managing Peopleprovides practical strategies, guidelines and techniques for* Developing the interpersonal skills necessary to improve relations with employees* Understanding the differences between people, and behaving accordingly* Assessing, and then improving, current working situations* Creating trust between managers and employees.Person-to-person skills are the key to developing an effective team of satisfied, energetic workers. Letting your workers express their own personalities and maximize their potentials will* Reduce stress within the work force,* Create a positive spirit throughout the company, and* Increase the organization's productivity and profitability.