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A professional, highly trained staff offers a competitive advantage for all foodservice operations, from practical service skills (i.e., setting the table, serving the food, and presenting the check) to less tangible service skills (i.e., creating a welcoming space, exhibiting a helpful attitude, and anticipating customer needs). This revised edition has been thoroughly re-organized and updated with all-new photographs and includes new "Scripts for Service Scenarios" throughout to help servers practice real-world scenarios.
Buchkauf
Remarkable Service, Autorenkollektiv
- Sprache
- Erscheinungsdatum
- 2014
- product-detail.submit-box.info.binding
- (Paperback)
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- Titel
- Remarkable Service
- Sprache
- Englisch
- Autor*innen
- Autorenkollektiv
- Verlag
- John Wiley & Sons Inc
- Erscheinungsdatum
- 2014
- Einband
- Paperback
- Seitenzahl
- 290
- ISBN10
- 1118116879
- ISBN13
- 9781118116876
- Reihe
- Schlagwörter
- Sachbücher, Kochbücher, Kochbücher, Essen & Trinken
- Bewertung
- 4,15 von 5 Sternen
- Beschreibung
- A professional, highly trained staff offers a competitive advantage for all foodservice operations, from practical service skills (i.e., setting the table, serving the food, and presenting the check) to less tangible service skills (i.e., creating a welcoming space, exhibiting a helpful attitude, and anticipating customer needs). This revised edition has been thoroughly re-organized and updated with all-new photographs and includes new "Scripts for Service Scenarios" throughout to help servers practice real-world scenarios.