Researching Street-level Bureaucracy

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Focusing on dilemmas in practice, the book connects Michael Lipsky's concept of Street-Level Bureaucracy (SLB) to current debates. It provides a framework for understanding the complexities faced by professionals in fields such as Public Administration, Public Policy, Social Work, and Criminal Justice. This resource is invaluable for both teachers and students, offering insights into the challenges and realities of SLBs in contemporary society.