Quality Approach

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The book explores the evolving concept of quality management in response to shifting social, business, and technological landscapes. It highlights the transition from personal commitment in pre-mass production to reliance on statistical methods during that era, emphasizing the need for a renewed focus on personal orientation in today's service-driven economy. Drawing from extensive educational and research experience, the author outlines a quality approach applicable to sustainability, workplace development, and project management, providing insights into effective implementation.