The critical success factors of LSS in Chinese manufacturing industry

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The investigation reveals critical success factors (CSF) for Lean Six Sigma (LSS) implementation, emphasizing the importance of soft skills over technical knowledge for promoters. It highlights that effective process management and continuous improvement are vital for sustaining LSS initiatives. Additionally, employee loyalty and union support play significant roles in successful implementation. The study concludes that smaller companies find it easier to adopt genuine LSS practices compared to larger organizations, where implementation often becomes superficial.