Zapp! : The Lightning of Empowerment : How to improve productivity, quality, and employee satisfaction
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A contemporary fable that shows how empowering people--zapping them--builds strong, enthusiastic employees and organizations dedicated to improving quality, sales, and productivity.
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Zapp! : The Lightning of Empowerment : How to improve productivity, quality, and employee satisfaction, Jeff Cox, William C. Byham
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- Erscheinungsdatum
- 1991
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- (Hardcover)
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