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Marketing Metrics

The Definitive Guide to Measuring Marketing Performance

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"In this thoroughly updated and significantly expanded book, four leading marketing researchers show exactly how to choose the right metrics for every challenge. The authors show how to use marketing dashboards to view market dynamics from multiple perspectives, maximize accuracy, and "triangulate" to optimal solutions. You'll discover high-value metrics for virtually every facet of marketing: promotional strategy, advertising, and distribution; customer perceptions; market share; competitors' power; margins and pricing; products and portfolios; customer profitability; sales forces and channels; and more. This edition introduces essential new metrics ranging from Net Promoter to social media and brand equity measurement. Last, but not least, it shows how to build comprehensive models to support planning--and optimize every marketing decision you make."--Publisher description.

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Marketing Metrics, Paul W. Farris

Sprache
Erscheinungsdatum
2010
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(Hardcover)
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Titel
Marketing Metrics
Untertitel
The Definitive Guide to Measuring Marketing Performance
Sprache
Englisch
Autor*innen
Paul W. Farris
Erscheinungsdatum
2010
Einband
Hardcover
Seitenzahl
431
ISBN10
0137058292
ISBN13
9780137058297
Reihe
Bewertung
3,65 von 5 Sternen
Beschreibung
"In this thoroughly updated and significantly expanded book, four leading marketing researchers show exactly how to choose the right metrics for every challenge. The authors show how to use marketing dashboards to view market dynamics from multiple perspectives, maximize accuracy, and "triangulate" to optimal solutions. You'll discover high-value metrics for virtually every facet of marketing: promotional strategy, advertising, and distribution; customer perceptions; market share; competitors' power; margins and pricing; products and portfolios; customer profitability; sales forces and channels; and more. This edition introduces essential new metrics ranging from Net Promoter to social media and brand equity measurement. Last, but not least, it shows how to build comprehensive models to support planning--and optimize every marketing decision you make."--Publisher description.