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Updated 10th Anniversary Edition Don't panic. Difficult conversations are inevitable, but the leaders of the Harvard Negotiation Project are here to teach you how to negotiate a pay rise, resolve a dispute or even let someone go. Arming you with the right techniques and tools in this step-by-step guide, you will learn how to manage your feelings, empathise, avoid the blame game and really listen. Difficult Conversationsgives you the know-how to tackle even the most challenging exchanges. With a foreword by Roger Fisher, author of Getting to Yes
Buchkauf
Difficult Conversations, Bruce Patton, Douglas Stone, Sheila Heen
- Sprache
- Erscheinungsdatum
- 2011
- Einband
- (Paperback)
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- Sprache
- Englisch
- Autor*innen
- Bruce Patton, Douglas Stone, Sheila Heen
- Verlag
- Penguin
- Erscheinungsdatum
- 2011
- Einband
- Paperback
- Seitenzahl
- 352
- ISBN10
- 0670921343
- ISBN13
- 9780670921348
- Reihe
- Schlagwörter
- Sachbücher, Handel, Lebenshilfe, Psychologische Thematik, Persönliche Entwicklung, Geschenke für Frauen, Führung, Emotionen, Kommunikation, Rhetorik
- Originaltitel
- Difficult conversations
- Bewertung
- 4,05 von 5 Sternen
- Beschreibung
- Updated 10th Anniversary Edition Don't panic. Difficult conversations are inevitable, but the leaders of the Harvard Negotiation Project are here to teach you how to negotiate a pay rise, resolve a dispute or even let someone go. Arming you with the right techniques and tools in this step-by-step guide, you will learn how to manage your feelings, empathise, avoid the blame game and really listen. Difficult Conversationsgives you the know-how to tackle even the most challenging exchanges. With a foreword by Roger Fisher, author of Getting to Yes